.Insurance coverage solutions are actually utilizing artificial intelligence, however what tools specifically?Lisa Gobber, Nationwide's P&C director of purchases, spoke with Digital Insurance policy regarding exactly how insurance coverage solutions are actually socializing along with different artificial intelligence innovations. " They are actually thinking about which of their service providers are actually investing in certainly not only the technology but the expertise control and training help. They naturally want to locations like the vendor that they make use of for their company control system or even their customer relationship management device," Gobber mentioned. "They're looking for something natural or complementary from a training process as well as an acceptance viewpoint." Digital Insurance policy reached out via email to insurance policy solutions and companies to determine what AI devices they are actually using. The written reactions have been lightly edited for quality..